All Bastanis products ship directly from Lörzweiler, Germany or from the foreign distributors. Contact us first for all returns, most products will return to us but there are some exceptions.
Defective parts will be replaced by us or the foreign distributor provided they are returned within 30 days of purchase and confirmed defective and not abused or mis-used. There is a ten years- warranty on all Bastanis products.
Please use Email to contact us for details and prices of foreign shipments.